Moneyback Guaranteemasgra include a 30-day money back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund (minus domain name registration fee and overage charges) if you cancel your account within 30 days of the activation of your account. The 30 day money back guarantee does NOT apply to Domain Name Registration, Dedicated Servers or SSL Certificates. FRAUD Do you suspect fraudulent activity or transactions on your masgra account? If so, please contact masgra Sales department immediately at 08458 620 520. Our billing specialist will promptly investigate and remedy your claim. CANCELLATIONS If you would like to cancel your account for any reason, then please contact masgra sales department at 08458 620 520 or email us at: sales@masgra.co.uk The 30 day money back guarantee does not apply to Domain Name Registration or SSL Certificates. Once you purchase your Domain Name or SSL Certificate, you are its owner and it can not be "returned" until the duration of the term has expired. If you have any questions/comments about our moneyback guarantee policy, you should contact us. |